Parts bought from our online partner store Generator Parts (generatorparts.co.za), through the "Shop online at Generator Parts" link on a product, are sold by Generator Parts under its terms and returns policy. Quotes and sales from IEP Power Products follow the terms below.
Where the Seller in its sole discretion, elects to accept goods for return, a handling fee of 15% of the invoice value of the goods will be levied. In any event, goods will not be accepted for return unless they are in the original packaging and in a saleable condition.
The risk on goods returned remains with the Purchaser until a credit note is passed.
Goods specifically sourced for the Purchaser shall not be refundable unless the source supplier is prepared to accept such return.
Electrical goods are not refundable.
No returns will be accepted more than 60 days after date of invoice.